Legal
Privacy Policy
How Frank Ball handles personal information, and the choices you have.
Last updated 2026. This policy explains what we collect when you visit frankball.org, why we collect it, and how you can control it.
Information we collect
- Information you give us — name, email and message when you use a contact, questionnaire or payment form.
- Payment details, processed by Stripe. We never see or store full card numbers.
- Usage information such as pages viewed, collected only with your consent through analytics cookies.
- Your cookie consent choices, stored in a first-party cookie and recorded in an audit log with a hashed IP address.
How we use it
- To answer your messages and fulfil speaking, coaching and writing service requests.
- To process payments and keep records required by law.
- To understand which books and articles are useful, and — with consent — to measure marketing.
Your privacy and cookie choices
Cookies
Details of every cookie category and vendor are in the Cookie Policy. You can change your choices at any time using the “Cookie Preferences” link above.
Your rights
Depending on where you live, you may have the right to access, correct, delete or port your personal information, to opt out of the sale or sharing of personal information and targeted advertising, and to appeal a decision we make about your request. Submit a request through the privacy request form or Your Privacy Choices. We honour Global Privacy Control signals sent by your browser.
Retention and security
We keep personal information only as long as needed for the purpose it was collected or as required by law. Data is stored with encrypted, access-controlled providers.
Contact
Questions about this policy? Write to us through the contact page.